Items where Author is "Ratna, Srikayati"

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Thesis

Ratna, Srikayati (2021) Peran Kepercayaan, Komitmen Dan Penanganan Keluhan Dalam Meningkatkan Kepuasan Dan Loyalitas Nasabah Pada PT BPR Bank Boyolali (Perseroda). Masters thesis, STIE AUB Surakarta.

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